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Placement
of Order & Follow-up? |
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|
| Q.1 |
How do I place my order
? |
| A.1 |
You can e-mail your Order direct
to us or submit your Order to our Agent, in
case your enquiry is being followed up by
our local agent in your region. |
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|
| Q.2 |
Do you accept Orders
by Post? |
| A.2 |
Yes, you can post your orders
direct to our UK H.O. in case you are located
in Europe, Asia, Africa or Australasia. Alternatively,
you can can post your orders to our US H.O
in case you are located in North or South
America or West Indies. |
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|
| Q.3 |
Can i fax my order? |
| A.3 |
Yes, you can fax your Order
to us. Our Fax Number are given on our Website. |
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|
| Q.4 |
What payment terms do
you accept? |
| A.4 |
We accept advance payment for
Orders less than USD 1000. This payment can
be made by Credit Card on our website by going
to "Store" and following the links
for making the payment for orders placed earlier.
For order more than USD 1000 in value, We
accept "irrevocable Letter of Credit"
in our favour to be negotiated by any bank
in U.K or USA, depending on your region. In
case of "Letter of Credit" mode
of payment, Bank charges are also applicable. |
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|
| Q.5 |
Can I pay direct to your
Bank Account? |
| A.5 |
Yes, you can remit the payment
direct to you account through your bank. Details
of money transfer can be e-mailed to us facilitate
despatch of goods. |
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|
| Q.6 |
When do I have to pay? |
| A.6 |
You have to remit the payment
according to the payment terms negotiated
in your Order. |
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|
| Q.7 |
How can I follow-up my
Order? |
| A.7 |
You have an Order Acknowledgment
sent to you after we receive abd accept your
Order. You can enquire status of your Order
by quoting your Order Acknowledgment on your
correspondence. |
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|
| Q.8 |
Can I talk to some-one
about my Order? |
| A.8 |
Yes, you can call up our Sales
department & enquire status of your Order. |
